The SaltCritters family needs your help. We were robbed! Ok, maybe not literally robbed but pretty much the same thing. We apparently got hit last month by a bunch of crooks using stolen credit cards, and somehow they managed to slip through the system unfortunately.
Over the last week the card owners have started to realized that their cards were stolen and used on our site. As a result we have gotten 5 chargebacks so far totaling almost $4,500 and are expecting to get many more. Overall we are looking at around $15,000 worth in chargebacks, possibly more. $15,000 worth of product that went out to these crooks. $15,000 that will be deducted from our bank account the day after the chargeback is issued without much warning. $15,000 that we will fight to get back but will ultimately probably lose. $15,000 that we don't have. You don't get rich selling coral that’s for sure.
We are doing everything we can to prepare for what’s ultimately coming. Everything we can to keep our bank account and credit card processor in good standing. Everything we can to stay in business and keep food on the table.
We are asking for your help. With your help we can continue to bring you great corals and we can beat these crooks.
Starting Friday (9/23/16) you can use coupon code "Thanks" to save 40% on Corals and Anemones. We will do this as long as it takes to beat this.